Wednesday, October 9, 2013

PC Performance - Paying the Price for "Free" Security Scans

Personal computers have certainly blessed our lives over the last few decades. Now personal computing devices, such as tablets and smart phones, are starting to change our lives again right before our eyes. Being able to complete papers for school or doing research, paying bills online, keeping in touch with family or friends all from the comfort of wherever you may be is a convenience that did not exist not too long ago. In the past, you could have easily used a typewriter for your papers and letters, but then you had to check your own spelling, and corrections were a bit tedious. You could also actually write checks and send them in the mail to pay your bills, but then you had to wait for the bill to be processed and the funds removed from your account. That process could sometimes take a few weeks. You may even get the next bill in the mail before they take out the funds for the last month's bill! Being able to see results instantaneously is what we have come to expect. We want results now.

For many, this experience is often hampered by slower and older computers or computing devices. Devices can slow down for numerous reasons: not enough storage space, not enough processing memory, out of date software, malware, viruses, etc. Conveniently, as you surf the internet, many websites seem all too eager to fix your computer's woes. These websites are smart enough to tell you that something is wrong with your system, even when you do not think there is. For a price, and sometimes free of charge, these sites will conduct a quick scan of your system and offer to fix those errors. The price you pay, however, may be far more than you intend, as your computing device may be left in even worse shape, or completely unusable.

How It Works:

When you visit a malicious website, an alert message may pop up and tell you that your system is infected with a virus or other malware, or that your system's performance may be increased by deleting old registry keys or temporary files that have piled up and are hogging up space. It sounds simple enough. You click on a button, install some quick scanning software program, and away you go. They will tell you what is wrong, and offer to fix it for you. You are on your way to computer bliss. That old system of yours will be spinning like a top in no time.

Scammers have developed clever ways to provide fake alert messages to scare you into thinking something is wrong with your system. This tactic of preying on a user's fear to install software to remove security threats is often referred to as "scareware" because the scammer scare the user into thinking something is wrong with their system and that they need to fix it as quickly as possible. Choosing to install the offered software may result in the installation of viruses, spyware or keyloggers, and your system may be left in an unusable state and you will then have to seek help from a real computer professional.

In another similar type of scam, the installed software will hold your system for ransom until you pay to fix the issue (known as "ransomware"). Choose not to pay the price, or ransom, and your computer will remain completely unusable.

Your Defense:

Never click on random popup windows. According to an article from the FTC Consumer website (see the article here) the best defense against this type of scare tactic is to not click anything other than the "x" in the upper-right corner of your browser window to close the browser itself. By clicking on any part of the popup message, you may inadvertently start the installation process and leave your system vulnerable.

The best way to avoid these malicious websites is to install a good, trustworthy internet security anti-virus software utility. There are many available with varying benefits and costs, some even free. Some of these helpful utilities have features that can even prevent you from visiting a known malicious website in the first place. More importantly, they provide real-time monitoring of all of your systems files in an effort to remove adware, spyware, ransomware, and any other viruses it can find. Schedule a nightly scan when you will not be on for several hours (a six-hour window is suggested) and let the system scan itself. If you need help finding the right utility for you, visit this site suggested by the FTC article (see the article here) and select the type of features you desire.

A good anti-virus and internet security software package is worth its weight in gold! Surf safe!

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